Okdesk. Field service & CMMS

Okdesk is a game-changing mobile workplace app designed for service engineers and field workers. With Okdesk. Field service & CMMS, you can efficiently manage all ticket-related activities, communicate with team members, attach pictures as proof of completed work, and even register actual time spent on tasks. The app also allows you to create routes to client locations, specify costs, work with QR codes, and submit new tickets directly from your smartphone. Plus, with offline mode functionality, push notifications, and integration with map apps, you can stay on top of important changes and provide top-notch service even in areas with limited internet access. Revolutionize your ticket resolution process with Okdesk!

Features of Okdesk. Field service & CMMS:

❤ Interactive Ticket Management: Easily manage all ticket-related activities with the Okdesk app, allowing for efficient resolution of customer queries and service requests.

❤ Communication Features: Communicate with ticket initiators, dispatchers, or colleagues directly through the app, ensuring smooth coordination and collaboration within your team.

❤ Evidence Attachment: Instantly attach pictures as evidence of completed work or signed work orders, providing clarity and transparency in service delivery.

❤ Time Tracking: Register the actual time spent on work tasks, allowing for accurate tracking of productivity and performance.

❤ Route Planning: Make routes to the address of the client or service aim, optimizing travel time and ensuring timely service delivery.

❤ QR Code Integration: Work with all features of QR codes for inventory or quick registration of infrastructure-related tickets, streamlining processes and enhancing efficiency.

Conclusion:

The Okdesk. Field service & CMMS app offers a robust and user-friendly solution for companies looking to automate and streamline their service processes. With features such as interactive ticket management, communication tools, evidence attachment, and time tracking, users can effectively handle customer queries and service requests with ease. Additionally, the offline mode, push notifications, and integration with map apps ensure that users stay informed and productive even in challenging circumstances. Download the Okdesk app today to take your company's service operations to the next level!