PromptTech Connect

The PromptTech Connect app is a game-changer for Prompt Tech customers, giving them direct access to the support department anytime, anywhere. With a simple login using their email and customer ID, users can navigate the app effortlessly with its user-friendly design. Language barriers are also a thing of the past with the app offering multiple language options including English, Arabic, Hindi, and Malayalam. Customers can view their personal details, PSS number, and even check their purchased products with license keys and expiry dates. The app also allows for hassle-free ticket submissions, complete with images, and provides real-time updates on ticket status and any necessary follow-ups. It's the ultimate tool for seamless communication and problem resolution.

Features of PromptTech Connect:

> Easy login: Users can simply log in to the app using their email and customer ID, making the process quick and convenient.

> Multi-language support: The app offers language versatility by providing options in English, Arabic, Hindi, and Malayalam, ensuring it caters to a wide range of users.

> Customer details and PSS number: Users can access their personal information and PSS number, allowing for a personalized and efficient customer support experience.

> Purchased product information: This feature enables users to view detailed information about their purchased products, ensuring they have all the necessary details at their fingertips.

> Track tickets: Users can easily monitor the progress of their support tickets by tracking the list of submitted and previous tickets, guaranteeing transparency and timely updates.

> Convenient ticket submission: The app allows users to submit new tickets or report issues, providing the option to attach images for better problem understanding and resolution.

Conclusion:

With easy login, multi-language support, access to customer details and product information, ticket tracking, and convenient ticket submission, this app offers a seamless and user-friendly experience. Download now to simplify and enhance your communication with Prompt Tech's support department.